Data Controller
Coppervolt
Bahnhofstrasse 52, 8001 Zürich, Switzerland
Phone: +41 44 211 66 00
Email: info@copper-volt.com
Privacy Policy
At Coppervolt, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and protecting your data in accordance with applicable data protection laws.
Last updated: December 27, 2025
Information We Collect
Information You Provide
We collect information that you voluntarily provide to us when you:
- • Contact us through our contact form, including your name, email address, and message content
- • Subscribe to our newsletter or communications
- • Request information about our services
- • Engage with us for business inquiries or project consultations
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- • Device information such as browser type, operating system, and device identifiers
- • Usage data including pages viewed, time spent on pages, and navigation patterns
- • IP address and approximate geographic location
- • Referral source and exit pages
- • Cookie data as described in our Cookie Policy
Legal Basis for Processing
We process your personal data based on the following legal grounds: your consent for specific processing activities, performance of a contract when you engage our services, compliance with legal obligations, and our legitimate business interests in improving our services and communicating with potential clients.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision and Communication
To respond to your inquiries, provide information about our services, and communicate with you regarding business opportunities or project consultations.
Website Improvement and Analytics
To analyze how visitors use our website, identify technical issues, and improve the user experience and functionality of our platform.
Marketing and Business Development
To send you relevant information about our services, industry insights, and company updates, only if you have provided consent or where permitted by law.
Legal Compliance and Protection
To comply with legal obligations, enforce our terms and conditions, protect our rights and property, and prevent fraud or security issues.
Data Sharing and Third Parties
We do not sell your personal information. We may share your data with the following categories of recipients:
- • Service Providers: We work with trusted third-party service providers who assist us with website hosting, analytics, email communications, and other business operations. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- • Analytics Partners: We use analytics services to understand website usage and improve our services. These partners may collect data through cookies and similar technologies.
- • Legal Requirements: We may disclose your information when required by law, in response to legal processes, or to protect our rights, property, or safety.
- • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- • Encryption of data in transit using industry-standard protocols
- • Secure storage of personal information on protected servers
- • Access controls and authentication procedures to limit data access
- • Regular security assessments and updates to our systems
- • Staff training on data protection and privacy principles
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- • Contact form inquiries are retained for up to two years to maintain communication history and follow up on business opportunities
- • Analytics data is typically retained for up to 26 months to identify trends and improve our services
- • Marketing communications data is retained until you unsubscribe or withdraw consent
- • Legal and contractual records are retained as required by applicable laws and regulations
After the retention period expires, we securely delete or anonymize your personal information.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request that we correct inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information in certain circumstances.
Right to Data Portability
You can request that we transfer your data to another service provider in a structured, commonly used format.
Right to Object
You can object to the processing of your personal information for certain purposes, including direct marketing.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain situations.
Right to Withdraw Consent
Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.
International Data Transfers
Our business is based in Switzerland. However, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data, including:
- • Using service providers in countries with adequate data protection laws
- • Implementing standard contractual clauses approved by data protection authorities
- • Ensuring compliance with applicable data protection frameworks
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:
Coppervolt
Bahnhofstrasse 52, 8001 Zürich, Switzerland
Email: info@copper-volt.com
Phone: +41 44 211 66 00
You can also visit our contact page to send us a message.